Policies
Camp Rules & Policies
Deposit and Cancellations:
Need to cancel? Please consider rescheduling your reservation if possible. We’d love for you to still experience Camp Moose Trail!
As a family owned and operated business, we truly appreciate as much notice as possible in the event of a cancellation. Help us to rebook your tent by giving us as much notice as possible.
– 50% deposit due at the time of booking.
– No shows will be charged 100% of the booking.
– Full deposit refund for cancellations up to 7 days before arrival.
– No deposit refunds issued for cancellations less than 7 days before arrival.
All booked stays and deposits are fully transferable to another person, at no charge.
Camp Hours:
Check In: 3 PM to 8 PM
If you know you will be arriving late, please let us know. We recommend you arrive in the daylight to see the beautiful surroundings and get your bearings in the woods.
Please notify us if you will be arriving after 8PM. Email us at info@campmoosetrail.ca or call us at 403-763-0929 to notify us if you would like to request a late check-in.
Check Out: 11 AM
Quiet Hours: 10 PM to 8 AM
Fire Bans: We adhere to all fire bans as declared by the Province of BC. Please contact us with any questions about fire bans during your stay. In the event of a fire ban, we replace our campfire with a propane fire pit to ensure the s’mores still happen!
Tent Stoves:
Our glamping tents are heated by a wood-burning fireplace. If the weather is cold, you’ll need to stoke the fire throughout the night. By maintaining your fire your tent will remain cozy in winter. The tents are also equipped with -30c sleeping bags.
Things To Bring:
- Headlamp
- Footwear appropriate for the season
- Bear spray
- Hut booties/slippers/flip-flops for inside the tent
- Towels
- Food – Please bring your dinner and lunch. We provide breakfast and hot beverages.
- You’ll have access to the bear bins for food storage
- Cooler with ice (if you are bringing meat/dairy)
- Adventurous spirit
Facilities:
We do our best to ensure all facilities are available during your stay. However, we cannot guarantee this due to things like maintenance. Fire bans may also limit amenities, though we do our best to ensure access to alternative heat and fire sources.
The facilities and amenities are for guests with booked accommodation only. Unregistered visitors are not permitted.
Damages:
Guests are responsible for any damages caused to the tents or any furnishings, fittings, utensils and equipment therein. Guests will be invoiced the amount required to remedy such damage. Should this damage come to light after the guest has departed, we’ll invoice the guest and automatically charge the credit card on file.
We can charge guests the cost of replacing any items that are removed from our facilities without consent. The charge will be the full replacement value and will be paid via the credit card on file.
Cell Phone Reception/WIFI:
Cell phone reception is limited at Camp Moose Trail. It may be available depending on your network and where you stand.
There’s often enough service for basic needs (texts, email, social media posting), but not reliable enough for streaming.
There is no WIFI available at Camp Moose Trail, but it can be found in the Town of Golden, BC.
We don’t recommend scheduling important phone calls while on site because weather conditions can alter reception.
